PPL Electric Utilities serves most of Lancaster County. Met-Ed covers parts of it. The borough of Ephrata runs its own electric system. That means an Ephrata address has the borough, not PPL, as your utility. That difference matters when we upgrade a service or swap a meter base. We schedule the disconnect and reconnect with whoever owns the meter. We handle that call and the timing.
The rule for who fixes what is simple. Poles, lines, transformers and the meter are the utility's. The panel, the wiring, the outlets and the fixtures are yours, and that is what we service. If the whole street is dark, the utility should hear from you first. If it is only your house, or only part of it, call us.
We cover Lancaster County end to end: Lancaster, Millersville, Willow Street, Landisville, Lititz, Manheim, Ephrata, Akron, Denver and Adamstown. Coverage also reaches Elizabethtown, Mount Joy, Marietta, Columbia, New Holland, Gap, Paradise, Strasburg, Quarryville and the townships around it. We also serve neighboring Chester, Berks, Lebanon, Dauphin and York counties.